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General Enquiries, Reports and Complaints

General Enquiries, Reports and Complaints
BD Hotline 2626 1616 (Handled by "1823")
1823 Call Centre 1823 (Operates in 24 hours)
On-line Reporting Electronic Reporting Form (Online Form)


Other Contact Methods

Other Contact Methods
Fax 2537 4992

Buildings Department
G/F, Buildings Department Headquarters, North Tower,
West Kowloon Government Offices, 11 Hoi Ting Road, Yau Ma Tei, Kowloon


Types of Enquiries

General enquiries and complaints on private buildings, including

  • Unauthorised Building Works
  • Licensing Matters
  • Slope Safety
  • Fire Safety
  • Building Safety Loan Scheme
  • Construction Site
  • Dangerous Buildings
  • Advertising Signs
  • New Development Proposals
  • Registers of AP/RSE/RGE/Registered Contractors


Emergency Contact

Please call 999 for referring emergency case to Buildings Department for immediate action.

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